The cannabis industry is growing rapidly, and with it, the demand for knowledgeable and experienced customer service professionals. As more and more people become interested in cannabis, they also seek more information about the available products and services. This means that cannabis businesses need to be able to provide their customers with accurate and up-to-date …
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Artificial intelligence (AI) is rapidly changing how businesses interact with customers. AI-powered chatbots, virtual assistants, and other technologies automate tasks, resolve issues, and provide personalized experiences. AI can change customer service through: 24/7 availability: AI chatbots can be available 24/7, meaning customers can get help with their questions or issues any time of the …
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The cannabis industry has been growing rapidly for a decade. Retail sales in Colorado alone topped $1 billion in 2018, and many other states are expected to follow suit in the 2020s. As more consumers buy legal marijuana products, retailers need to develop the expertise to serve their customers effectively—and that means providing great customer …
Cannabis Retail Basics: How customer support boosts your business processes Read More »
